Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
Certain items are non-returnable, including:
- Perishable goods (food, flowers, newspapers, magazines)
- Intimate or sanitary products
- Hazardous materials, flammable liquids or gases
- Gift cards
- Downloadable software products
- Some health and personal care items
Refunds
Once your return is received and inspected, we will email you to confirm receipt and notify you of approval or rejection of your refund.
If approved, your refund will be processed, and credit will be automatically applied to your original payment method within a certain number of days.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account
- Contact your credit card company
- Contact your bank
If you still haven’t received a refund, contact us at info@zunaishaglobal.com.
Sale Items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We replace items only if they are defective or damaged. To request an exchange:
- Email us at info@zunaishaglobal.com
- Send your item to: 1001 S Main St, Suite 11459, Kalispell, MT 59901, USA
Shipping Returns
- Mail your product to: 1001 S Main St, Suite 11459, Kalispell, MT 59901, USA
- You are responsible for your own return shipping costs. Shipping costs are non-refundable.
- If receiving a refund, the cost of return shipping will be deducted from your refund.
- Consider using a trackable shipping service or shipping insurance for expensive items. We do not guarantee receipt of returned items.
Need Help?
For questions related to refunds and returns, contact us at:
Email: info@zunaishaglobal.com
Phone: +1 833 488 1887